Shipping Information

Shipping Information How We Ship Our shipping policy is designed to save you money, and at the same time, to add a personal touch to your shopping experience. We only use nationally recognized and trusted carriers to ensure quick and professional treatment of your ordered goods. Shipping and handling will be verified at shipping time. We use the UPS shipping tables that drive the UPS Quick Cost Calculator on UPS's web site. You must specify the destination zip code. You must use the same shipping methods names as UPS. These are the current UPS shipping methods (available via the drop-down choices box): Available UPS Shipping Methods Next Day Air Early AM Next Day Air Next Day Air Saver 2nd Day Air AM 2nd Day Air 3 Day Select Ground Commercial Ground Residential (used when just "Ground" is specified) Canada Standard Worldwide Express Worldwide Expedited Common Shipping Delays: The most common shipping delay results from errors in shipping addresses. Please make sure that the shipping address is filled-in correctly in the order confirmation you received via email. If it is incorrect, please contact us immediately. UPS does not pick-up on weekends, therefore orders made on weekends will be shipped out on Mondays. Exceptions to this rule are holidays. Example: An order placed on Saturday for UPS Next Day Air will arrive on Tuesday at the earliest. If you've ordered a product from us within the last 24 hours, the product may not have processed yet or UPS has not picked-up the product yet from our warehouse. This is common when orders are placed on weekends or holidays. Address Corrections: If a customer enters an order with the incorrect delivery information (i.e. Wrong Address, No Suite Number, No Floor Number, No Company Name or Wrong Zip Code) and MCSnetZone is billed for an "Address Correction" by the carrier, the customer agrees to have the credit card on file with us and will be charged a $10.00 Address Correction Fee to off-set the charges assessed by the carrier. The customer will be notified by phone from our internet service team of this correction and charge.				Thank U for shopping at MCSnetZone.com. Track Your Shipment. You can track your order using the tracking info included in your order confirmation e-mail. UPS Order Tracking If you have any problems tracking your order, please don't hesitate to contact us at service@mcstel.com Shipping Questions: You'll get an email from us letting you know whether your order shipped UPS or FedEx. You can click the link above to track your package. If you did not get an email from us, there may be several reasons: The item/s you purchased is/are backordered. You may have entered your email address incorrectly on the order form. Please email Service@mcstel.com if you have any questions about your shipment. Things to Remember Please be aware of the following:       UPS will not deliver to P.O. Box addresses.       If you are shipping to an alternate address other than your billing address, we require that the alternate address be registered with your credit card company for your purchasing security. You can do this by calling the toll free number on the back of your credit card. This process is to protect you with our fraud prevention policies, and to minimize order processing delays.       Alaska and Hawaii orders can ship either UPS Next Day, UPS Second Day, or US Insured Priority Mail. Please indicate which shipping method you prefer when you order.       Orders through MCSnetZone usually ship the same business day once payment methods are approved or unless otherwise indicated on the product page. Exceptions may include phone systems, large quantity orders, items on backorder or items to be shipped to a state with tax laws which may prevent your order from shipping on the same business day. If you have any questions about your order, please contact any member of our Internet Services Team.