  Avaya Magic-On-Hold Systems and Productions
Magic On Hold is AVAYA's authorized provider for music and messages on hold productions. For nearly two decades, we've been helping Avaya customers effectively educate and motivate callers, transforming an otherwise wasted opportunity into an informational forum for the listener. Why bore callers with dead air or advertise for other companies with radio on hold? Inform, educate, and motivate your awaiting callers with AVAYA's Magic On Hold services. See our brochure and browse our site and learn why Magic On Hold is the ideal solution for your on hold audio needs and how our company is uniquely qualified to serve you. Did You Know? 70% of all calls are placed on hold (AT&T Study) With silence on hold, 60% hang up in less than 1 minute (AT&T Study) 30% will never call back (AT&T Study) 88% of callers prefer on-hold messaging to silence (Teleconnect Magazine) Radio infringes on the copyright of the artists (ASCAP/BMI)Magic On Hold Has Proven To... Reduce caller hang ups by 45% (US West Communications Study) Increase caller inquiries by 15% (US West Communications Study) Increase sales by 12% (US West Communications Study)Magic On Hold Will... Inform, educate, and motivate awaiting callers Promote your products and services Differentiate your company from the competition Highlight specials and promotions Reach a captive audience Provide a "talking newsletter" and more...
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